These Terms and Conditions (“Community Terms”) govern your access to and use of the Smart Online Trader Client Portal and Community Hub, accessible at hub.smartonlinetrader.com (“The Hub” or “The Community”), operated by Smart Online Trader S.A., a brand of Diversit-e Smart Trade College (Pty) Ltd (Registration No. 2026/199265/07).
The Hub is a private digital platform available exclusively to active SOT programme Members and registered Performance Lab participants. Access to The Hub is a benefit of your SOT membership or programme enrolment and is subject to these Community Terms at all times.
By accessing The Hub, you confirm that you have read, understood, and agree to be bound by these Community Terms. These Community Terms are supplementary to and incorporated into your Terms and Conditions of Purchase and do not replace them. In the event of any conflict, the Terms and Conditions of Purchase shall prevail.
Access to The Hub is restricted to Clients who hold an active, paid-up membership or programme enrolment with SOT. Access will be activated following successful payment of the Agreement Amount or the first agreed instalment and completion of all onboarding steps.
Each Member is issued unique, personal login credentials (username and password). You are solely responsible for:
Your credentials are strictly personal and non-transferable. Sharing your credentials with, or granting access to, any third party who is not an enrolled SOT Client is strictly prohibited and will result in immediate suspension of your access without refund.
Your access to The Hub is tied to the duration of your active membership or programme subscription. Access will automatically terminate upon:
SOT will endeavour to provide reasonable advance notice of access termination where it is not caused by the Client’s breach.
The Hub provides Members with access to the following content and features, subject to the specific tier enrolled:
⚠️ All trade ideas, market analyses, signals, and content shared within The Hub or via any linked Telegram channel are strictly educational in nature and do NOT constitute financial advice, investment recommendations, or trading instructions. SOT does not guarantee the accuracy, completeness, or timeliness of any trade idea. You trade entirely at your own risk and are solely responsible for all trading decisions.
The Hub is a professional, supportive educational community. All Members must engage respectfully, constructively, and in good faith at all times. By participating in The Hub, you agree to:
The following conduct is strictly prohibited and may result in immediate suspension or permanent removal from The Hub without refund, subject to the Client’s statutory rights under the CPA:
SOT reserves the right, but assumes no obligation, to monitor activity within The Hub, remove any content that violates these Community Terms, and suspend or permanently revoke a Member’s access, in each case at SOT’s sole and reasonable discretion. SOT will act fairly but is not required to give prior warning before taking action in response to serious or clear violations.
All content within The Hub, including course modules, videos, trade ideas, analyses, templates, guides, recorded sessions, and community features, is the intellectual property of SOT and/or its licensed suppliers, protected under the Copyright Act, 98 of 1978.
Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use Hub content solely for their own personal, non-commercial educational purposes during the active membership period. Members may NOT:
Trade ideas and analysis may be delivered to Members via one or more linked Telegram channels in addition to The Hub. The Client is responsible for:
Trade ideas shared via Telegram are published by SOT’s course specialists based on personal trading strategies and market analysis. They are published as and when opportunities are identified and are provided for educational purposes only. They are not financial advice, and there is no guaranteed frequency of publication.
Access to The Hub requires a stable internet connection (ADSL, fibre, or LTE). Data and connectivity costs are entirely for the Member’s account. SOT endeavours to maintain The Hub as a reliable and accessible platform but does not guarantee uninterrupted, error-free service. The Hub may be unavailable due to:
SOT shall not be liable for any losses incurred as a result of any unavailability or interruption to The Hub.
SOT reserves the right to suspend or permanently terminate a Member’s access to The Hub in the event of:
Where suspension is applied for reasons other than the Client’s own breach (e.g., administrative matters), SOT will endeavour to restore access promptly upon resolution. Where access is permanently terminated for breach, any accrued but unpaid amounts under the Purchase Agreement remain due and payable in full. Termination of access does not entitle the Client to a refund after the Cooling-Off Period.
To the maximum extent permitted by applicable South African law, SOT shall not be liable for any direct, indirect, or consequential loss, damage, or expense arising from your use of or reliance on The Hub, its content, trade ideas, or community interactions, including any trading losses. This limitation does not exclude any liability that cannot lawfully be excluded.
These Community Terms are governed by the laws of the Republic of South Africa, including ECTA, 25 of 2002, POPIA, 4 of 2013, and the CPA, 68 of 2008. The Client’s statutory rights under all applicable legislation are preserved in full.
SOT reserves the right to amend these Community Terms at any time. Updated terms will be published on The Hub and the Website. For material amendments, at least 14 days’ written notice will be provided to active Members. Continued use of The Hub after the effective date of amendments constitutes acceptance.
| Hub Support | helpme@smartonlinetrader.com |
| General Enquiries | info@smartonlinetrader.com |
| Hub URL | hub.smartonlinetrader.com |
| Telephone | (+27) 010 753 2460 |
